5uOf7zw6rElP0W60cr5Swco0m6Y JOBkonsult Nigeria: Standard Chartered Bank Jobs

Tuesday, November 5, 2013

Standard Chartered Bank Jobs



CB CDD OPERATIONS ASSISTANT
JOB DESCRIPTION
To ensure Periodic review is carried out on Customers who are due for review.
To ensure review of all alerts on Detica DRR
To follow up with appropriate RM’s on their DRR status and review
To provide appropriate reports and escalation to key stakeholders.
KEY ROLES & RESPONSIBILITIES
DETICA DRR: 
• To ensure review is performed on alerts on Detica DRR
• To ensure status of pending alerts is communicated to stakeholders
• To ensure letters are sent to customers with overdue alerts
• To ensure hard and soft holds are placed on overdue accounts
PERIODIC REVIEW: 
• To ensure that periodic review is carried out on customers who are due for review
• To ensure status of pending review is communicated to stakeholders
• To ensure completed accounts are sent to the hub to amend review date
• To ensure letters are sent to customers who are overdue for review
• To ensure hard and soft holds are placed on overdue accounts

REQUIREMENTS:
• University Degree and 1 year experience in relevant field.
• A  knowledge of banking practices with relevant working experience CDD will be an added skill.
• Must be customer-oriented, as a primary responsibility is to ensure that the unit provides a high standard of customer service.
• Good inter-personal skills.
• Ability to manage the operation of computer systems
• Microsoft skills – Spreadsheets and word processing.
• Good organization skills.
In compliance with the National Youth Service Corps (NYSC) Act of 2004, all applicants should ensure that they have completed the mandatory NYSC programme. A discharge certificate will be required as evidence of completion of the programme. Where an exemption has been granted, a certificate of exemption will also be required.

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